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Privacy Notice

The National Map Centre are committed to protecting your privacy and promise to collect, process and share your data safely and securely when you visit this website at www.planningmaps.co.uk     Our Privacy Policy tells you how we do this and what your rights are. Any personal data processed in line with our Privacy Policy is controlled by us, as the data controller.

Our Privacy Promise

  • Transparency –You will always know what information we are collecting about you and how we use it.  We will never share your information and will never sell your data.

  • Security – We are committed to always follow industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you.

  • Control – We will always give you control over any information you receive from us.  This means you can choose the types of messages you receive and whether you want to stop receiving communications from us.

Introduction
  1. This is the privacy notice of The National Map Centre.  In this document, "we", "our", or "us" refer to the The National Map Centre.

  2. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

  3. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

  4. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

  5. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

  6. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

  7. The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org

  8. Except as set out in this Policy, we do not share, or sell, or disclose to a third party, any information collected through our website.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.

If the basis changes, then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1 - Our obligation to you
2 - Information we process with your consent
3 - Information we process for the purposes of legitimate interests
4 - Information we process because we have a legal obligation

Specific uses of information you provide to us

Information shared with a third party

If areas of our website allow you to post public information, that information may be read, copied, downloaded, or used by other people.

Examples include:

  • posting a message on a forum
  • tagging an image
  • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.  We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@planningmaps.co.uk

 

Complaints regarding content on our website

Information collected through automated systems

Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • to track how you use our website

  • to record whether you have seen specific messages we display on our website

  • to keep you signed in our site

  • to record your answers to surveys and questionnaires on our site while you complete them

  • to record the conversation thread during a live chat with our support team

Personal identifiers from your browsing activity
Encryption of data

Disclosure and sharing of your information

Information from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

Third parties may not advertise on our website.

Access to your own information

Access to your personal information

At any time, you may review or update personally identifiable information that we hold about you.  To obtain a copy of any information that is not provided on our website you may send us a request at info@planningmaps.co.uk 

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Removal of your information

If you wish us to remove personally identifiable information from our website, you may contact us at info@planningmaps.co.uk

This may limit the service we can provide to you.

Verification of your information
Retention of personal data

Review of this policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us by email – info@planningmaps.co.uk 

Contacting National Map Centre

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase efficiency.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.

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